Frequently Asked Questions

Please read our Frequently Asked Questions below:

Yes, we ship orders worldwide.

It depends on the country the order is being sent to. All orders are sent withing 1 working day. See below for the number of days for delivery:

  • United Kingdom: 1 – 5 working days (depending on the delivery method selected).
  • Europe: 5 – 7 working days.
  • USA and Canada: 5 – 10 working days.
  • Rest of the World: 7 – 14 working days.

You can pay with a credit card, debit card or Paypal.

Yes, absolutely! Our website is encrypted with a Secure Socket Layer (SSL). So, any details you enter on our website is safe.

Additionally, we use world renowned payment processors to process your payment details. None of your payment details are stored on our website, severs or can be viewed by cosMIENCE.

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